Billing FAQ's

If you have back pain, you are not alone. Nearly everyone at some point has back pain that interferes with work, daily living activities or recreation. Recurring back pain can often be the result of improper body mechanics, including poor posture or lifting objects incorrectly. It can also be the result of a sedentary lifestyle.

Gynecological Care During Post-childbearing Years

Though individual factors can vary greatly, healthy women who are of post-childbearing age should visit their gynecologist about every two years. And generally, these visits should focus on the three most important health issues for women in this age group: cancer prevention, osteoporosis and quality of life concerns.

Knee Replacement Surgery—Especially For Women

In the U.S, more than 400,000 people get their knees replaced each year, and nearly two-thirds are women. If you’re still experiencing knee pain even after you’ve made lifestyle changes and taken medications, knee replacement surgery may be your best option.

Can I pay my balance off in a payment plan?
Some patients are unable to pay balances in full and need extended time to pay for services. Eastern Long Island   Hospital offers short-term financing options to assist in these situations. All patients qualify by agreeing to accept the terms of the Eastern Long Island Hospital payment program. Please contact the Extended Business Office at (800) 955-7121 to establish a payment arrangement.

Note: Sending a partial payment does not establish a formal payment plan.

Why did I get multiple bills?
Many diagnostic tests and procedures performed at Eastern Long Island   Hospital consist of two parts:

Technical (Hospital Portion)
Professional (Physician Services)

You will receive separate bills for Technical and Professional services rendered at Eastern Long Island Hospital.

Can I get Financial Counseling?
Our Financial counselor can advise you on what is the best for you. Call our Financial Counselor for Inpatient services at (631) 477-5134 or Outpatient services at (631) 477-5112 We must work together. It is your responsibility to apply for all available help and to be honest with us about your financial situation. We will do everything we can to help you pay for care received within our hospital.

Concerns with your Bill?
If you have any questions concerning a bill you have received for the services we provided to you please give us a call. 1-800-955-7121, Monday – Friday 8:30 am – 8:30 pm OR or online at www.help-4-u.com ( Use access code ELI)

Emergency Room Physician bills call 631-878-4642 EXT 25

Pain Management and Anesthesia bills call 631-878-4642 EXT 27

Radiology bills call 631-727-2755

Inpatient – 477-5107 | Outpatient – 477-5108

Do I qualify for Charity Care?
If you believe you may be eligible for Charity Care, and you do not have medical insurance, please contact the Charity Care representative: Inpatient services - 631-477-5134 Outpatient services - 631-477-5112

What if I forgot my insurance card when I come to the Emergency Room?
The Emergency Room will provide you with a "No Insurance Card" form that will need to be completed and returned to the Business Office within 48 hours of your visit. If for any reason you lose this form please contact 631-477-5108.

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